FAQ's
- I have an issue with the TimeRecording web interface or a question about the settings.
- I have an issue with the ID800 time clock or a question about its operation.
- I have questions about my invoice, want to purchase additional time clocks, or upgrade my subscription.
- My time clock displays the incorrect time.
- I’m having trouble setting up the time clock.
- Where can I find the code to open the Time Clock admin menu?
- How can I assign RFID cards or tokens to my employees?
- How can I enter the balance from a previous tracking system into TimeRecording?
- How can I change an employee’s work schedule without altering the existing time tracking data?
- How can my employees record time remotely? How do I set up online access for my employees?
- How can I deduct Time-off in lieu, Comp time, or paid-out overtime from the balance?
- An error is displayed for time entries that cross midnight.
- The recorded leave is not being deducted from the remaining entitlement.
- I want to change my password, or my account is locked.